To drive marketing or sales, knowing your customer is mission critical...
As you know, to represent the voice of the customer, you need to to truly understand the rich experiences, needs and value opportunities that your customer lives and breathes on a daily basis. Getting the "straight from the heart" thoughts aren't a given. So, how do we get this key information AND know that the information can be trusted - DIRECTLY FROM YOUR CUSTOMERS' MOUTHS.
FirstScreen's Smart Agent, AI digital sales/marketing/support agent platform empowers your team to reclaim their day by enabling customers, sales prospects and support requesters to self-serve AI-automated phone conversations.
This enables you to focus on what matters: Quick and true customer articulated needs, meaningful insights to empower better decision-making and most importantly, engaged and satisfied customers who appreciate that you value their time and input.