Collect contactless, rich feedback and respond
BEFORE reviews get to friends & social media
- Hotel guest using Real Guest
Now more than ever, as your venue re-opens, it's critical to immediately know your guests' feelings on their experiences at your establishment.
Collect feedback using an easy, paperless, contactless comment card phone call.
Use a call conversation template and ask questions on the digital comment card (even record your own voice!)
Guests use their phones to scan a code, click an
emailed link to easily self-serve their feedback call
Prioritized feedback notifies you immediately and is on your dashboard - look at specific calls and share with staff
Room Feedback
Door Sign
Elegant Dining
Coaster Prints
Exquisite Lobby
Framed Sign
Casual Dining
Table Adhesive
Guests self-serve phone feedback evaluated by voice recognition AI
Surface high priority feedback
using your company's needs
View instant guest feedback on your dynamic dashboard with quick filters
Ask your key questions in seconds using best-practice templates and drag and drop
Quickly glance through guest feedback calls to identify quick response needs
Easily configure your branding
and page messaging to your guests
Send your Real Guests directly into
your hospitality systems & workflows
Record your own voice to
convey company brand & culture