Collect contactless, rich feedback and respond
BEFORE reviews get to friends & social media
"My partner and I were so happy with our stay. You responded quick as lightning to our feedback - it was extremely easy to give with your automated call system. Thanks!"
- Hotel guest using Real Guest
Now more than ever, as your venue re-opens, it's critical to immediately know your guests' feelings on their experiences at your establishment.
Collect feedback using an easy, paperless, contactless comment card phone call.
How does Real Guest work?
1. Set up feedback collector
Use a call conversation template and ask questions on the digital comment card (even record your own voice!)
2. Take automated phone call
Guests use their phones to scan a code, click an
emailed link to easily self-serve their feedback call
3. Review results & take action
Prioritized feedback notifies you immediately and is on your dashboard - look at specific calls and share with staff
Real Guest Display Examples